The claim stalls and nobody notices
A supplement sits with the adjuster for three weeks. Nothing is counting days, so you find out when the homeowner calls, annoyed, asking what's happening.
Industries / Roofing
Built for how a roofing company actually runs.
Insurance work and retail work are almost two different businesses, and most software pretends they're the same. Yours won't.
What we usually find
The three that come up every time.
The photos are in a text thread
The inspection shots that prove the damage are on somebody's phone. When the adjuster asks for them, someone scrolls back through a month of messages.
The website and the CRM don't talk
A form fills out on the site, emails the office, and waits for someone to retype it. The ones nobody retypes are the leads you paid for and never called.
The System — Configured for Roofing
Same three modules. Built around your work.
Mod. A
Website
Found by the homeowner with a wet ceiling.
- Pages for the towns you actually cover, not a national template
- Storm-response pages you can point at after a hail event
- Galleries of your roofs — real jobs, not stock photography
- Every form lands in the CRM as a lead, already assigned
Mod. B
CRM
Lead to final invoice, claim included.
- Your stages, in your words — inspection, claim, approval, build, collect
- Adjuster meetings and supplements tracked as real steps, with days counted
- Inspection photos attached to the job, not to a phone
- Follow-ups that fire on their own so no estimate goes cold
Mod. C
Operations
The part that runs after the sale.
- Crew time clock that works from the roof, not just the office
- Estimating off your real material and labor costs
- Reporting by rep, by town, and by job type
- Sits beside CompanyCam, EagleView, and QuickBooks instead of replacing them
Next Step
Tell us how your shop actually runs.
A short conversation first — what you're using now and what keeps breaking. If it's a fit, we send you a short questionnaire built for roofing and go from there.
Email Us Directlycaleb@tetheredcrew.com